Registers Address on Bizfile: Filing When Company Registers Are Kept Away From the Registered Office

Short answer: If a company keeps its register of members and index, a branch register of members or its register of debenture holders anywhere other than the registered office, it files that address in Bizfile under Entity information, then Registers address. ACRA says to file within 14 days of the change (30 days for foreign companies), free of charge.

The registers address on Bizfile is a small filing that many companies only discover when a records move, a corporate service provider changes or a due diligence request arrives. This guide explains which registers it covers, when the 14-day clock starts, how to file it step by step, and how it sits alongside the record inspection rules that changed on 20 October 2026. It reflects ACRA’s published guidance as at 9 November 2026.

Raffles Corporate Services works with a panel of experienced Singapore law firms who offer cost-effective and efficient legal service and advice. This article is general information only and is not legal advice.

What is the registers address on Bizfile, and who needs to file one?

The registers address is the location of certain statutory registers when that location is not the registered office. ACRA’s guide on updating an entity’s information says you must provide the address if you keep any of the listed registers somewhere other than your registered office address.

If every register you keep yourself sits at the registered office, there is nothing to file. The filing exists so that anyone checking the public record knows where to look for a register that has been placed elsewhere.

Which registers does the registers address cover?

ACRA names three: the register of members and index, the branch register of members, and the register of holders of debentures. The first applies to local and foreign companies, the second to local public companies, and the third to local companies only.

Our reading is that a local private company, whose register of members is the electronic register ACRA keeps, will rarely need this filing for that register. The filing matters most for foreign companies with a public register of members, for public companies, and for companies that issue debentures.

Which registers does ACRA already keep for you?

For local companies, ACRA’s company registers page lists electronic registers that update automatically when you file changes in Bizfile: the Electronic Register of Members, and the registers of directors, secretaries, CEOs (if one is appointed) and auditors (if one is appointed).

Because ACRA holds those registers, there is no address to give for them. The practical task is to keep the Bizfile record current, within 14 days of each change. ACRA’s own summary of the 2017 amendments adds that private companies were to keep their pre-existing register of members until 7 years after the last member on it ceased membership, so a legacy folder may still exist. Our guide to the register of members explains how the two layers fit together.

When must a different registers address be filed?

File within 14 days from the date the registers moved, or 30 days for a foreign company. ACRA applies the same deadline to all registered entities for changes to entity information, and the registers address is one of the items it lists.

Late filing can attract ACRA’s late lodgement penalties, which ACRA publishes on its website. Check the current amount there, because it depends on the filing type.

How do you update the registers address on Bizfile?

Log in to Bizfile through Corppass, open the entity’s Entity information page, choose Registers address and edit it. The steps below follow ACRA’s guide.

1. Log in to Bizfile as a business user through Corppass. A corporate service provider filing for a client selects its firm on the My profile page, then chooses the client entity.
2. Check the entity name on the top menu bar and dashboard, then click View entity details to reach the Entity information page.
3. Select Registers address from the left menu and click Edit.
4. Select the register addresses you want to update and enter the updated address for each register. You can update several in one transaction or file them separately.
5. Click Review and confirm, then submit.
6. Keep the on-screen confirmation and the notification that arrives in the Bizfile inbox.

ACRA lists the fee as free and the processing time as immediate. Only authorised officers of the entity, corporate service providers and Group of Companies users can file, so a director without Corppass authorisation will need the company secretary or service provider to act.

Where do the RORC, ROND and RONS have to be kept?

These are separate from the registers address filing. For the register of registrable controllers, ACRA says to keep a physical or electronic copy at the registered office or at the corporate service provider’s office. For the registers of nominee directors and nominee shareholders, it says to keep a physical or electronic copy and update within seven days of any change.

ACRA also says the public can access all registers except the RORC, ROND and RONS. Moving them to a service provider’s premises does not make them public, and they should not be handed out with other company records. The central filings for these registers are separate again, and the Raffles Corporate Services guide to ACRA’s electronic registers sets out what ACRA keeps and what stays with the company.

How does the registers address interact with record inspection after 20 October 2026?

The registers address tells people where a register is kept, and the new inspection rule governs how they get to see it. ACRA’s announcement of 6 October 2026 says the minimum opening hours for the registered office were removed, but companies must keep making company records available for inspection in accordance with the law.

ACRA adds that anyone wishing to inspect must give the company reasonable notice, and that on receiving notice the company must make the records available for at least two hours on each of the relevant business days. Our article on inspection of company records after 20 October 2026 goes through the notice process.

The practical point, and this is our advice rather than a statutory rule, is that a register kept at a service provider should have someone there who can respond to a notice and supervise a visit. A filed address that nobody answers at is a weak position if an inspection request arrives. If the provider closes or loses its licence, see the notes on provider closure and continuity.

What does a foreign company do differently?

A foreign company keeps a public register of members and notifies ACRA of its location, with 30 days to report a change. ACRA’s guidance on the public register of members says the register can be kept in electronic or hard copy format, at the registered office in Singapore or another location in Singapore, and need not be submitted to ACRA.

What are the common mistakes with the registers address?

The usual errors are timing and housekeeping, not the form itself. Check these before and after any move of records.

• Moving the registers at year end, or when a provider changes, and forgetting the 14-day filing.
• Filing the registered office change but not the registers address, or the reverse.
• Assuming the RORC, ROND and RONS belong in the registers address filing.
• Leaving the old provider’s address on Bizfile after the records have been collected.
• Letting a registers address stay on file when the registers have returned to the registered office, so the record misleads anyone checking it.
• Keeping no log of who has the registers and who answers inspection notices.

Our guide to registered office requirements covers the neighbouring address filing, and the free tools on the Raffles Corporate Services site can help you diarise the 14-day deadlines.

Frequently asked questions

Is the registers address the same as the registered office address?

No. The registered office is the company’s address for communications and notices. The registers address is a separate entry for the register of members and index, the branch register of members or the register of debenture holders, and is needed only when they are kept elsewhere.

Does it cost anything to file a registers address?

ACRA’s guide lists the fee for updating an entity’s information as free, with immediate processing. A corporate service provider may charge its own fee for preparing and filing it.

Can a corporate service provider file it for us?

Yes. ACRA says authorised officers, corporate service providers and Group of Companies users may update entity information, and the guide includes the steps for a provider filing on a client’s behalf.

Do we need to file one for the register of registrable controllers?

Not under ACRA’s registers address guidance, which lists only the register of members and index, the branch register of members and the register of debenture holders. ACRA’s separate guidance says to keep the RORC at the registered office or the corporate service provider’s office.

What happens if we move the registers and do not tell ACRA?

The public record would show outdated information, and a filing made after the 14 days may attract a late lodgement penalty. File as soon as the move happens, and check the current penalty on ACRA’s website.

Last reviewed: 9 November 2026. The Editorial Team, Raffles Corporate Services.