Preserve the XBRL file and capture the tool version and error before changing data. Check the current ACRA troubleshooting guidance and compare the result with the approved financial statements.

Accounting records, calculator and glasses on a desk
Illustrative photograph by Cht Gsml.

Separate a tool issue from a reporting error

Record the exact validation message, affected field or text block and whether it appeared before the upgrade. Keep the source financial statements and last review copy. A failed validation is a reason to investigate the file, not a reason to change a genuine accounting figure merely to clear a message.

ACRA's current download page identifies BizFinx Prep Tool version 4.0.1, released on 19 October 2026 and mandatory from 1 December 2026. Confirm the current version and company-specific filing requirements before preparing a new submission.

Review the affected content

Follow the applicable ACRA steps for the particular error. Check that imported text blocks retain the correct financial statement content. After resolving the issue, validate the file again and download the online review copy. Inspect the full statements for completeness and legibility, including tables and notes.

For example, a validation message may be resolved after reloading a saved file, but the review copy still needs checking. Keep both the error evidence and the final review result in the filing file.

Escalate an unresolved problem

Give the filing preparer or ACRA support the relevant error details through the appropriate channel. Keep confidential financial data secure. Record the resolution, tool version and final file reference so the directors and filing team know which version has been reviewed.

Related practical guidance

For the surrounding records and responsibilities, see bookkeeping basics, company records to keep, bookkeeping and accounting.

Official guidance: the relevant official guidance.

Help with your company records

For accounting, bookkeeping and related compliance support, contact Raffles Corporate Services at [email protected] or WhatsApp +65 8501 7133. Tell us which records or process need attention so we can discuss the relevant next steps.