Verify the filing in myTax Portal and retrieve the relevant acknowledgement when a handover records a submission date without supporting evidence. Match the company and year of assessment before marking the task complete.

Reconcile the handover entry
Ask the outgoing preparer for the return type, company UEN, YA, submission reference and approval history. Distinguish a draft sent to an approver from a return submitted to IRAS. Keep the reported date as an unverified handover statement until appropriate evidence is obtained.
IRAS's filing guidance explains that the acknowledgement is also available through the View Corporate Tax Notices/ Letters digital service. Use the appropriate authorised account and verify the filing status for the relevant company.
Investigate inconsistencies
For example, a handover says filed on Monday, but the only attachment is an internal approval email. Ask the authorised filer to check the portal status and obtain the actual acknowledgement. Escalate any outstanding filing promptly, taking the applicable deadline into account.
Do not submit a replacement return merely because the acknowledgement is missing. First establish the actual submission status and obtain advice on the correct next step if an error or omission is found.
Complete the evidence file
Store the final return, tax computation, approval and acknowledgement with consistent company and YA labels. Record who verified the evidence and when. Retain a note of unresolved queries and transfer them to a named owner. Filing evidence and payment evidence should each be checked for their respective purposes.
Related practical guidance
For the surrounding records and responsibilities, see bookkeeping basics, company records to keep, bookkeeping and accounting.
Official guidance: the relevant official guidance.
Help with your company records
For accounting, bookkeeping and related compliance support, contact Raffles Corporate Services at [email protected] or WhatsApp +65 8501 7133. Tell us which records or process need attention so we can discuss the relevant next steps.
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